The owner is a show man. He will talk the talk, show you exquisite pictures of weddings, meet with you in the well decorated foyer of the hotel. Unfortunately this is about the only area that lives up to its 3/4* rating. The hotel itself is a mess, there is a strong smell of cigarette smoke throughout the halls and rooms. The cleanliness is not acceptable but the most upsetting thing is the lack of care from the manager himself.
The owner was extremely good until he has your money. After which he becomes impossible to get hold of, doesn't stick to anything agreed and has no issue with letting your special day be a complete disaster.
The owner was meant to be our wedding planner but on the day did not show up and would not answer his phone. The room was not set up correctly, not even enough seating for our guests. The mandap (altar) was the wrong one, lighting that we paid for was non existence. There were a number of extra's that we had paid for and that were nowhere to be seen on our wedding day.
I honestly do not know how this man sleeps at night or is continues to allowed to run this hotel. Do not stay here and definitely do not consider using this venue for any event.